Shipping & Returns

1. Return Period

 

- We accept returns within 30 days of delivery.

- The product must be in its original, unused condition, with intact packaging, and accompanied by proof of purchase.

 

2. Defective or Incorrect Products

 

- If the product has a manufacturing defect or differs from the order, the customer is entitled to repair, replacement, or a full refund, in accordance with the UCC and the Magnuson-Moss Warranty Act.

- Shipping costs for returning defective or incorrect items will be covered by the store.

 

3. Online Orders and Shipping

 

- In accordance with the FTC Mail, Internet, or Telephone Order Rule (MITOR), orders will be shipped within the timeframe stated at the time of purchase.

- If the timeframe is not met, the customer may cancel the order and receive an immediate refund.

 

4. Return Process

 

- Customers must request a return via our online portal or by contacting customer service.

- Upon approval, a return shipping label will be provided.

- Refunds will be processed within 10 business days of receipt and inspection of the product.

 

5. Exceptions

 

- Personalized, digital, or perishable products, as well as items on sale, may not be eligible for return unless defective.

- Restocking fees may apply to returns unrelated to defects, provided they were disclosed in advance.

 

6. Policy Disclosure

- This policy is published clearly and accessibly on our website, in compliance with state laws requiring transparency regarding return and refund conditions.